Based on 203 reviews
00:44 01 Jun 20
16:56 29 May 20
All 3 workers was terrific they went above and beyond the call of duty. Very polite gentlemen their work was to my satisfaction. They did what I needed and more.I definitely will be using them in the near future, I will recommend them to everyone I know. Thank You RMS movers.
19:15 26 May 20
William and Dontrell were highly professional. They came right in did their job in a most timely manner. They handled my furniture with care. I would definitely recommend them to everyone I know. I'm an Associate Executive Director for a Senior Living Community. I will definitely tell my Seniors about RMS Movers.
02:11 08 May 20
The movers were very fast and professional. The price was way better than another quote I got. I would definitely hire again.
17:33 05 May 20
These guys are awesome!!! I've hired this company twice already, and I would definitely hire them again.
13:50 04 May 20
17:24 14 Apr 20
They were on time. Very professional and friendly
20:00 11 Apr 20
QUINCY R. COCHRAN
19:51 11 Apr 20
16:14 10 Apr 20
16:08 10 Apr 20
14:25 09 Apr 20
00:46 05 Apr 20
RMS movers service is extraordinary!! No disappointments.
21:19 04 Apr 20
04:44 04 Apr 20
02:34 04 Apr 20
00:43 04 Apr 20
My move went without a hitch and time was a factor. The guys text me a half hour out and beat me to the property. I knew that they meant business upon meeting the guys. They already knew what they were there to move and asked if I was pleased. I am very pleased and told them so, then, took time to write this review of my experience.
14:23 01 Feb 20
I moved from Chicago to Michigan and was unsure of what company to go with. Very glad I went with RMS. Isaiah and his coworker were extremely responsive and efficient. They got all of my items to the destination safely. Thank you!
00:24 17 Dec 19
05:37 12 Dec 19
This company far exceed my expectations. Haven't moved in over 10 years but they walked me through the process and the movers were friendly
06:59 28 Sep 19
We were very happy with Nicko,FLoyed and Andrew. They moved us in a timely manner without any complications. They were very knowledgeable! They made the transition very pleasant for us!
14:11 09 Sep 19
I LOVED THE MOVERS !!! they were very courteous and professional.., arrived on time ... very efficient and everything asked of them they did... very fast with moving and putting everything in the correct place ...my quote was spot on $20 more but that’s ok 👍🏾
20:00 04 Sep 19
Very professional. Moved me from the city to the suburbs in just 3 hours
19:28 02 Sep 19
I’ve been using RMS movers for the last 3 years (I know, I move a lot) and they are my absolute favorite. Such hard workers and always so accommodating. Great prices with great people. I will always use them when I move. Shout out to Will & Isaiah who moved us in today, they’re awesome.
Awilda Gonzalez Reyes
21:56 22 Aug 19
I can’t say anything bad about Isaiah or Will! Super professional and man oh man did they work hard! Plus they were quick and efficient. I really appreciate all their work. Definitely would call them again of I needed them to move. Special shoutout to Will! Thank ya! 😊😉
18:45 17 Aug 19
18:28 30 Jul 19
This was the best experience with moving I have ever had. From the consult to the move time everything went smoothly! The three young men whom moved me were polite and did not goof off at all!!! Hopefully I won’t be moving anytime soon but I do know I’ll recommend RMS to anyone who is!
16:52 27 Jul 19
03:05 10 Jul 19
They arrived on time, very professional, and they got the job done.
01:57 26 Jun 19
Professional, available on short notice, finished early. Would 100% hire again.Did hire again, same great experience.
16:51 13 Jun 19
Great movers! Worked quickly non-stop. 10/10 recommend for any move 👏
15:51 26 May 19
01:03 18 May 19
Timely, friendly, professional -- they did a great job!
18:19 15 May 19
14:06 12 May 19
00:13 04 May 19
The move was excellent and thanks to your company and professional employees who made our move go smoothly. Will definitely refer and use this company again. Thank you for all your help!
01:47 02 May 19
23:17 29 Apr 19
19:02 09 Apr 19
Great moving experience. Had an 8-10am moving window and they showed up at 8:45. I lived on the 4th floor of a walk up and they moved out multiple pieces of heavy furniture and boxes without complaining or stopping for a break. They carefully wrapped anything fragile (mirrors, TVs, dressers, glass) and nothing as damaged. The 3 men that moved myself and my roommate were also fun and friendly. Thanks so much RMS! I will definitely use you again.
04:10 02 Apr 19
RMS was referred to me by a friend who used them for her job. The 2 young men who moved me today were great! They were prompt, fast, gentle with my belongings, about business (no talking, coffee breaking or cigarette smoking). I truly appreciated their professionalism. I will definitely use RMS again!
14:03 16 Mar 19
Guys did a great job
13:47 16 Mar 19
This company did great I have moved plenty of time in the last year and this company truely catered me and my situation
16:34 08 Feb 19
I strongly recommend letting the company do a site visit for the estimate if it is a large move. Clients usually get the details wrong when trying to describe the details over the phone for an estimate. RMS was very fair with their pricing and professional.I've already recommended them to friends and family with great results.
18:48 07 Feb 19
This company was amazing from start to finish I loved that I was able to keep in contact with the same moving consultant throughout the process which help answer all my question
18:45 07 Feb 19
Used this company yesterday and the did a great job will definitely recommend
18:40 07 Feb 19
This is the second time that I have used Rogers Moving Services and it was great the movers I had were very fast and professional well definitely use again.
15:18 27 Jan 19
Company did a great job had a few extra items they informed me instantly of a potential price change but still cane in at the originally quoted price. I recommend
05:34 27 Jan 19
Company did an amazing job! moved me from a 3rd floor apartment in this freezing Chicago weather and never complained. Even shared a cup of hot chocolate with the team when they were done. Great job guys!!
15:31 22 Nov 18
I used this company and they were great. The movers were very kind and hardworker even offered to trash my unwanted items
20:37 09 Aug 18
Used them two difference times. Both was very nice moves no mishaps
18:43 29 Jul 18
This company did I recommend them all the time to all my clients
01:42 28 Jul 18
13:57 28 May 18
RMS was timely -accomodating and professional! Two guys arrived and wrapped my furniture and loaded it on rhe truck.Once we arrived to my apt. they set up my beds and sofas just as I requested! i know this company will be handling all my moving for a Sunday 5/27/18 @9am and was done by 11am..RMS Movers provide 100% Satifaction Garantee.... Pam m Forth Worth, TX
John Kidd III
14:12 16 May 18
I strongly recommend letting the company do a site visit for the estimate if it is a large move. Clients usually get the details wrong when trying to describe the details over the phone for an estimate. RMS was very fair with their pricing and professional.I've already recommended them to friends and family with great results.
21:03 14 Apr 18
22:11 30 Mar 18
17:51 17 Oct 17
My move with Rogers Moving Services was perfect. The movers arrived early and were polite and attentive to my needs. They were efficient and estimated the move to take 5 hours which it did almost to the minute. I appreciated their hard work and efficiency. I highly recommend this moving company.
19:15 29 Aug 17
12:15 26 Aug 17
Professional and FAST. These guys are great.
19:26 25 Aug 17
21:44 08 Aug 17
Fantastic experience with RMS - from booking to obtaining a COI - everything was easy, efficient and friendly - Kevin and Harvey made a great team - and quickly completed my move . I'll be a repeat customer.
20:58 08 Aug 17
Darren, Kendall and Marques were great. They came on time and busted it to make sure that we stayed ahead of schedule. They had to navigate tight stairs and move heavy furniture down three flights of stairs and yet they were positive, energetic and flat out professional. I strongly recommend Rogers moving services. Everything was easy and there was no damage to anything. Thank you to all at Rogers
04:30 30 Jul 17
15:39 25 Jul 17
We hired 2 guys and a truck and they were really hard working people. Move all big furniture on time and price Estimate was very accurate. Thank you for helping us!
05:04 18 Jul 17
19:04 28 Jun 17
I asked to come close to the 2 hour minimum and we ended up moving in 2 hours and 15 minutes. My only suggestions are 1) to not charge for wrapping materials on the items and 2) to display a higher sense of urgency/a need for speed at the start of the move.
04:15 27 Jun 17
16:18 19 Jun 17
The prep, the crew and the actual move was all first-rate!! I would definitely recommend RMS for a move...a very professional team.
22:33 17 Jun 17
Showed up on time. Very quick movers.
00:58 16 Jun 17
15:12 13 Jun 17
The movers were incredibly hard-working, fast and efficient. Overall I had a very positive experience with Rogers and would recommend them!
03:23 08 Jun 17
The guys at Rogers were honestly a godsend! We were in a tight spot trying to find movers so close to our moving date and Rogers came through for us. They were friendly, professional, and an all-around pleasure to work with! They were able to get us packed up and moved in to our new place in an incredibly efficient manner. They had everything wrapped up and protected to ensure no damage during transit so all our things arrived safely. I'd happily recommend them to anyone who wants a timely, professional job done and would use them again myself!
19:53 07 Jun 17
I moved from a second floor apartment to a 3 floor townhouse. The Rogers movers arrived promptly at 8:30 after calling to let me know they would be there shortly. They were courteous, professional, and hardworking. They took good care of all of our belongings and nothing was scratched or broken. They hustled to complete the job ahead of schedule and below the estimate, despite having to deal with multiple flights of stairs and hot, muggy weather. I will definitely use them for my next move.
20:33 02 Jun 17
16:28 01 Jun 17
Movers were on time and very efficient. They got me out of a 4th fl walk-up in a little over 15 minutes! The estimate I received was accurate and fair, and the movers were so good it actually cost me less than I was originally quoted.
13:06 31 May 17
Rogers moving was great! They were so friendly, helpful and got everything moved quickly. I would 100% use them again and recommend them to anyone whose trying to move.
14:06 27 May 17
Very courteous, careful, and quick. They wrapped all my furniture and delicate furniture perfectly, absolutely no damages. Arrived on time and kept great communication. Would definitely use them again and recommend highly.
22:15 24 May 17
19:10 24 May 17
I am extremely pleased with the level of professionalism and courtesy displayed by the gentlemen at RMS. Damian called in advance to confirm and the team showed up on time and moved quickly and efficiently overcoming any and all obstacles presented to them. This was my first experience with RMS and will be back in the future. I highly recommend.
00:55 24 May 17
19:16 12 May 17
I was referred to Rogers Moving off a Facebook posting. My mother needed to replace movers who were just plain cruel and unprofessional after they had moved me the beginning of the week. Let me say Rodger's Movers came to the rescue, they were due to show up at my mother's house at 9;00 a.m. they arrived at 8:15 a.m. and got to work. I have shouted them out on Facebook and to my Chicago friends who need a moving company. Thank you Thank you. You were top notch and wish I could have used you when I moved, but I will be contacting them regarding a move out of state. Rogers Moving Service. I give them 10 stars if they had them.
12:52 08 May 17
Prompt, Fast, Respectful, Careful. Great Value, Movers met quoted price/time.
12:28 03 May 17
The team worked hard and quickly
20:47 01 May 17
My fiancé and I booked Rogers Moving Services on Friday and they were so great! We were told they will arrive between 8:30 and 9:30 and they showed up by 8:40. They brought all the materials needed, 3 men, as well as a large moving truck for our furniture and boxes. I forgot to add in that we had patio furniture and a grill when I booked them and when I told them I need that moved too they did it for me with no additional cost or fuss about it. Nothing was damaged and they did a great job reassembling our dining table and bed frame. Although we did go over the 2.5 hours we booked them for it was still a great experience and the only reason I think we went over is because our new building we were moving to had a last minute delivery and they needed to use the moving dock for that delivery so that delayed our process a little longer. All in all, I would recommend their services and use them again in the future. Thank you RMS for all your help!!
13:17 30 Apr 17
These guys are great! Took care of all our belongings and got them to our new home safe. Very professional and upfront on cost before the move starts. Will use them again.
11:36 25 Apr 17
Rodgers movers were excellent! They called before they arrived in the time frame I was told, and arrived on time seeing those guys show up during this stressful time I felt like the Calvary had arrived ! All three were very professional and polite, you hear horror stories from other people's experiences from other companies but with Rodgers movers this isn't the case you can rest easy. They immediately put my mind at easy there very fast and careful from beggining to the end my move was stress free they kept to there time frame ! As not to couch the price I would use them again and recommend them to all they all worked soo hard and steadfast thank you guys again for making my large , second floor two bedroom move a pleasant experience!! 🤗
02:47 25 Apr 17
We highly recommend these guys! they were professional, promt, efficient and good at what they do. They worked 6 hours moving us out of our second story condo and into our new home. We could not have done it with out them!!!
00:43 25 Apr 17
Guys we're very fast and polite! Definitely recommend them and will pass the word on!
12:46 23 Apr 17
Great company. Amazing customer service. Our moving crew was on time and got down to business upon arrival. A 3 man crew moved a 2 bedroom apartment from 2nd floor into 26 foot truck in under 2.5 hours.
18:56 18 Apr 17
04:10 17 Apr 17
18:00 12 Apr 17
Great team! Efficient, friendly overall top notch
00:21 11 Apr 17
All work was completed expeditiously and without fault. None of my items were damaged or any the property/building either. I informed the movers who assisted on what I'd already completed from my quote and what else was necessary. The movers were more than capable to finish the task. I will hire again in the future.
05:14 27 Feb 17
We had a great experience with Rogers Moving Company. Antonio, Will and Adam were awesome. We were quoted 5 1/2 hours and these guys finished the move in 4. They arrived on time and were extremely professional and courteous. Our move included a stove and refrigerator and some really heavy pieces of furniture along with the usual items. Everything was covered and wrapped. Nothing was damaged or scratched. We would recommend Rogers Moving Company to everyone.
Aaron Adelmans Truck parts
04:34 25 Jan 17
12:43 20 Dec 16
The three young that moved us where hard working and gave us great value for our money
23:45 30 Nov 16
Great company to work with. I have used them twice now and would not hesitate to use then again. Great rates! Movers were courteous, careful and timely.
14:39 22 Nov 16
Excellent experience, provided time for movers was spot on. Pleased with service and would recommend.
01:06 22 Nov 16
I'd like to thank Marcus for sending me Dana, George & Isaiah, my experience with these professional movers was awesome ☺☺, a job well done, everything wrapped & unwrapped, put back together & well under time quoted 😆 (great for me), couldn't have picked a better crew, Thank you guys for making this a pleasant experience , will definitely tell friends & family
17:59 10 Nov 16
Showed up on time despite a large parade near our home blocking streets. Timely and efficient moving from our 3rd floor walkup to the 2nd floor of another house. I forgot in the quote that we were on the 3rd floor (no elevator) so the estimate ran long by about 30 minutes but it was completely understandable. TV, couch, and bed were wrapped efficiently and nothing was damaged in the move! Thanks again guys!
23:31 07 Nov 16
Overall, I could not have asked for a better moving experience thanks to the professionals team at Rogers Moving Services. All 3 gentleman were prompt, efficient, and careful. I highly recommend this company, and will be providing their name and number to friends and family.
14:38 07 Nov 16
The movers were very professional. They handled my furniture with care. And they moved faster than I expected. They took their time to make sure they put my furniture where I asked them to put it. This is my second time using this company and I was pleased both times
03:15 02 Nov 16
A colleague of mine recommended Rogers Moving Service and it was DEFINITELY a great experience. The office staff was great!! I received follow up phone calls and emails to ensure that my move would go well. The 2 movers (Will & Brian) who arrived on time as promised were very professional and a pleasure to work with. If I ever have to move again or know anyone who will be I would definitely recommend RMS!!!
18:49 01 Nov 16
Will, Bryant, and Rick helped move my one bedroom apartment to storage. Rogers Moving definitely saved the day - the moving company I had hired never showed and Rogers was able to accommodate me the day of my move! Not only that, but Will, Bryant, & Rick were super friendly and helpful. I'll definitely hire them again when I move again!
12:42 31 Oct 16
Excellent experience! We have used Roger's Moving Service twice now, and they are always on time, organized and ensure all items are placed carefully. Recommend highly!!
23:03 29 Oct 16
Great customer service before and after my move. The crew was thorough, friendly, and fast. They even helped me move a very large TV upstairs at my new location that wasn't on the inventory. Wonderful job guys!
19:05 03 Oct 16
I enjoyed working with you. I will tell all my friends and family about you. Thank you so much .
23:59 02 Oct 16
During the initial call I was pleased with the customer service and all points were covered to assure my estimate was accurate. I received calls as promised to touch base prior to the move date, which was very helpful. On my move date the crew assigned to me was very professional. They took great care of my furniture. They even found $20 when taking apart my bed and gave it to me. I felt they were efficient without risking damage to my property. I will call them again the next time I move.
11:18 02 Oct 16
Will and his crew were fantastic. Hard workers who accommodated my requests with zero problems. Would use again in a heartbeat
01:06 01 Oct 16
I was impressed with the moving crew from Rogers. They were on time, professional, fast, kind and careful. I would certainly hire them again.
03:58 30 Sep 16
I've used them 3 times now, and they're always on time and professional. Took care of all my things and broke nothing. I'd definitely recommend them
15:55 23 Sep 16
The owner wasn't able to provide service to me because they don't handle long distance moves yet. However, they went above and beyond to answer all questions and even connected me with a company that could help for a reasonable price. They even gave advice so that other companies weren't able to get over on me! Honest business men! I'd definitely recommend them to my friends!
23:02 29 Aug 16
They were on time and took care of business from start to finish. Calvin, Will and Ryan are a great team and very personable. I would recommend Roger's moving to anyone who likes things to work out exactly as planned. Thanks guys!!!!!!!
10:50 08 Aug 16
Would recommend Rogers Movers, affordable, efficient and the guys were great in taking great care when moving, thanksJoseph
21:55 07 Aug 16
An excellent moving day experience. Each of the guys were great and very efficient as well as polite. Little trouble with the front office in getting our inventory list correct but one phone call during the move got it all sorted out. Beat our estimate by almost 2 hours. Would completely recommend Rogers. Just be smart movers and have all your stuff ready to go before they arrive. They will be able to get the work done immediately.
14:18 03 Aug 16
Will, Alex, et al were very professional and efficient. They helped us move 2 1 bedroom apartments into a large 2 bedroom all within the span of 3 hours. Truly first caliber work. I intend to use them for now on for all my moving needs.
14:15 03 Aug 16
01:19 02 Aug 16
Fast, professional, courteous and organized
22:39 22 Jul 16
Very pleasant... Movers arrived on time and were EXTREMELY quick with moving our items out. Very happy with services.
19:20 21 Jul 16
Will, Tyrell and Carlos did an awesome job!! They moved fast and was very professional!
20:23 19 Jul 16
Nate, Will, and Pierre were great, very careful and fast. I would recommend them for your move
14:14 10 Jul 16
I had a great crew. They were efficient, careful, and kind guys. I had a small issue at my new building when some people where using the loading dock I reserved. The crew quickly jumped in and helped me go talk to building management . It was resolved and we were on our way. I would abosolutly use them for my next move.
17:03 08 Jul 16
My team was courteous, professional and effecient. I recommend them to everyone.
11:25 03 Jul 16
Martina Charlotte Jonsson
20:53 01 Jul 16
Rogers Moving Services is amazing! I cannot recommend them enough. They contacted me twice prior to the move to verify that there were no changes, and this was reassuring. I completely underestimated how much stuff I had. They didn't bat an eye. It was a team of three guys and they were professional, courteous, responsive, and respectful. They were fast and strong, moved very efficiently, but were also careful to not damage anything. They managed to get large items through very tight spaces, when I was worried the items would not fit. It was my first time hiring movers and I'll never move myself again after I know how amazing these guys are!
16:07 01 Jul 16
They were great. I got a call when they were on their way and a call from the dispatcher to also keep me informed. They were quick and friendly and really made our move easy!
17:39 01 May 16
Customer service was excellent. On time and came right on in and moved everything. Nothing was damaged and also everything was moved in a timely fashion. Definitely will be recommending to my family memebers.
12:17 30 Apr 16
Fantastic and extremely quick movers. I would definitely recommend this company for all of your moving needs. Will use again
20:21 28 Apr 16
These guys did a great job. The crew who did my move was very courteous, very careful and very respectful of my furniture. I really can't believe how nice (and helpful) the crew was, and how quickly they worked. I'd highly recommend them to anyone moving.
02:24 28 Apr 16
Stress free day!!!! Wow. Customer service was great from the start. Very friendly & efficient. This company came recommended and did not disappoint. Thanks guys!!!
23:15 24 Apr 16
There are few times that I write reviews and today is one of them. From the start Roger's moving has been a wonderful experience from scheduling to the completion of the move. Moving is a stressful experience for anyone but they made it such a smooth process. They called me the morning of to let me know they were on their way and gave me an estimated time of arrival. They came early with smiles on their faces. Dantrell (spelling), David and Byron were professional but also personable. There was also no guessing on how long the move took because everything was logged electronically, and you started the move and ended the transaction (awesome!). My move from Evanston start to finish took just over 2 hours which was way below what I and the company estimated it to be. They took such great care of our belongings, boxes marked fragile were actually treated as such. My roommate and I will recommend Roger's Moving to anyone! You can't go wrong with these guys!
21:59 02 Apr 16
Fantastic moving company! They were incredibly helpful and communicative from the moment I booked until the move. They were aggressively priced, prompt, professional, fast, careful with everything and even took initiative to take the fire escape with larger items without hesitation. I can't say enough positive things about Robert, Johnny and Zachary at Rogers Moving! Top movers in Chicagoland!
14:27 07 Mar 16
I used Rogers to move from a second floor apt in Chicago to a third floor unit in Naperville (45 min drive). The crew disassembled my bed and got everything in the truck within 30-40 minutes. The drive took them the appropriate time and they got the unload done just as fast. The paperwork and transaction at the end went as expected; the estimate was right on and was smooth with the use of the tablet, all paperwork was sent straight to email. Darien, Angelo, and Chris were so friendly and upbeat the whole time it truly made my move easy and enjoyable (no complaints from anyone despite using only stairs to get to my 3rd floor apt!). Overall I had an amazing experience. I would recommend Rogers Moving to anyone and everyone! I will definitely be using them for my next move. Thank you Darien, Angelo, and Chris- you guys are awesome!
02:17 08 Feb 16
02:08 21 Jan 16
Alex and his crew were great; hard working and efficient. I've used Rogers Moving Services for two cross state moves and been very satisfied on both occasions.
22:23 19 Jan 16
We moved my mom from an apartment to a condo, and these 3 guys moved her in under 2 hours and were exceptional. They were quick, careful and very nice. They were Al, Antonio, and Johnny. They did a fantastic job! Never been so pleased with a moving company! Thanks guys!
21:08 16 Jan 16
The movers were great moved everything with no damages and it was 7 degrees and snowing.
07:28 16 Jan 16
Great service moved from NIU and they movers were great!
07:17 16 Jan 16
I absolutely love this moving company. This is the second time using them. They are very professional and caring. They moved me in the middle of a snow storm! Plus I think the uniforms are very distinctive so I am aware of who exactly work for the company. I would most def recommend this company.
00:57 15 Jan 16
Great Movers.Everything was moved in a timely and efficient manner.Also, none of my items were damaged.I would highly recommend Rogers Moving Services
20:49 14 Jan 16
I absolutely would recommend Rogers Moving Services. They are very professional, both the movers and the staff in the office. The movers also was very careful when moving my things. Thanks you Rogers Moving for your excellent service.
04:49 18 Dec 15
easy to book and service was fast
01:45 18 Dec 15
23:42 18 Nov 15
Great moving service, and very professional.
14:17 13 Nov 15
I moved with Rogers three times over the last two years the movers were really quick,very friendly, hard working and most importantly very careful with my items. The price is very affordable and the office staff were AWESOME!
22:09 19 Oct 15
The movers were very polite and explained the process before they started. They were very careful with my items when transporting back and forth. They also made sure they did things in a timely manner which saved me money! Will definitely be using their services again
02:12 12 Oct 15
Moved with these guys earlier today and they were amazing will definitely use again
02:09 12 Oct 15
Great customer service and speedy movers definitely will use again
20:16 29 Sep 15
Great service, very efficient, fast workers and I ended up paying well below the quoted price. Will definitely use these guys again!
16:15 05 Aug 18
Pretty good experience overall! Staff are great!
02:18 01 May 18
RMS movers did a fantastic job with our move from Arlington to Dallas. We even had to stop at our storage unit to swap some things out including a full size washer and dryer and they completed it without a hitch. It was only two men, Bryan and Charles, they did the work that should have been for three men, just between the two of them. They packed up all our stuff safely and professionally. The move took longer than it should have but those guys didnt slow down for one minute. They truly cared about trying to get the job done in a timely manner despite only having two of them to complete it. Professional and courteous. I would definitely use them again. As long as they give Bryan and third man!
13:53 20 Jul 17
23:49 29 Apr 17
Overall it was a stress free experience.. a few of my friends had horrible experiences with other movers.. so I decided to try rogers for my move. They told me very clearly upfront how much I would be paying and their estimate was very close to the bill amount. So no surprises.. the three men did their job professionally and were really focused on their job.. I thought they wrapped the furniture pretty well. I would definitely recommend their service..
01:54 28 Apr 17
On time, quick and paid attention to my concerns. Great guys!!
19:41 10 Mar 17
Will, Tyrell and Carlos did an awesome job!! They moved fast and was very professional! Really Would recommend Rogers Movers, affordable, efficient and the guys were great in taking great care when moving. A++++++
22:41 30 Nov 16
Movers were great. They were timely and completed the move without damage. While it was easy to work with the moving team, the language from customer service as well as the quote layout is very misleading on transportation costs. It was unclear what transportation is included and what will be charged dependent on moving day circumstances. I asked very directly for full explanation of costs from pick up to drop off location and was told this was covered by the travel time and truck fee in the quote. What customer service meant to say is that the time to the pick up from the company's facility and from the drop off to the company's facility are covered.Both customer service and quote layout would do better to describe this difference.
03:09 12 Aug 16
Will, Demetrius and nate were all professional and hard workers. The move went well and we finished with a half hour to spare. I would definitely recommend Rogers.
20:39 23 Jul 16
Good team, easy to talk to and understood things quickly and performed as explained.
15:43 23 Jul 16
The moving crew themselves were great! The there guys worked quickly and carefully. Contacting the office was difficult thigh with many dropped and not returned phone calls. Overall, I'd recommend them!
17:03 21 Jul 16
I would recommend Rogers Moving, especially if you are looking for a more affordable moving option. Antonio, Will and Pierre with Rogers Moving helped my husband and I move into our new home. Each of them was professional, hardworking, and polite. They made our experience simple and smooth.
Robert Wargolet III
04:54 21 Jun 16
+ Booked online via thumbtack, got a quote and pretty good communication all by email.- However, 5 days before the move I got an automated email saying my move was canceled due to an error. I replied, disappointed, and received a response from one of the owners saying the email was a mistake and I was still booked. I confirmed again 3 days prior.+/- Movers showed up at 9am for an 11am-2pm arrival window. Earlier was nice in some ways, but definitely caused some panic and scrambling throwing our morning off a bit.+ Movers padded and wrapped everything very well, and very quickly.- However, this did not seem to be the "A team" (we had Nathan, Brian, and Mike) as they did place a couple of glass items questionably (luckily they didn't break) and struggled getting large items around corners more than I expected.+ While not super fast, the movers kept a good pace on a very hot day. They finished under the quoted time/cost and the price was very reasonable for saving the hassle of moving my big items.- All items were handled with pretty good care, moving slowly and carefully when necessary; however, there was some accidental damage to our box spring and mattress. The plastic wrap wore through and did slight scuffing and black marks on one corner (either dragged on the ground or perhaps rubbed in the truck). It was minor and will be covered by sheets, so I did not bother reporting it.Overall, the experience and service slightly lacked what I hoped for, but met my expectations for one of the lower priced moving services. I wasn't shipping much that was too fragile or valuable so this was the right balance of cost. I'd recommend Rogers given those caveats.
20:37 16 May 16
These young guys are friendly and fast. They arrived on time and finished my moving in 2 hours, of course, I pre-packed most of my stuff. Their charge is reasonable, the service is good. Would use next time.
19:08 15 May 16
21:19 12 May 16
20:25 24 Apr 16
The crew was very nice they worked with me and my schedule issues. Will use then again as well as recommend them. They also worked hard to make it affordable for me... Thanks guys
Quinton R. Arthur
20:10 12 Oct 15
I was in a bind and needed to move within a week. The movers came and all of my stuff was moved within a day. I would definitely recommend their services to others.
23:19 01 Nov 19
04:13 29 Sep 19
Employees were professional and overall did a decent job. They could use improvement on team work and working efficiently together. Sense of urgency was a little low, Took longer than necessary to complete move. Also office should aSk customers what the height limit is on there docks. Truck was too big for dock and workers had to walk items about 50 ft to truck. This cost me approximately 2 hrs worth of extra work. Truck was oversized for a 1 bedroom move. I did enjoy working with the guys, they had really good attitudes.
12:00 12 Apr 20
My movers were incredibly slow. I’ve moved my own stuff with friends in half the time. Every time they took my things down the freight elevator to the moving truck, it would be about a half hour before I would see them again. And at one point they disappeared for 45 minutes while I was unpacking. They claimed there was an issue with the freight elevator, but no one called me to help. It is hard to trust that they were not just running up the clock. I live in a small studio apartment, loading and unloading was very inefficient this time around. I would not recommend this company because I don’t believe their movers to be trustworthy or professional.
22:27 13 Aug 19
We essentially had two moves with them. A pickup one day and a drop off the next. Pickup was fine. The crew worked extremely hard so no issues there. All the problems happened the next day. Drop off was meant to be around 3pm, but by 4pm we had heard nothing so I messaged the manager. Here got back at 4:30pm saying they had on they job injuries and would be late. 7:30pm late. They finally arrived and quickly unloaded. Shame that during the earlier issues they didn't have have some of our furniture screws and so i our bed was unstable (had to sleep on it) and we had no dining table.Manager said he'd be back the next day with the missing screws. No luck. Finally had a dining room table and working bed Saturday night at 8pm! That is after we had to ask where they were.To add insult to injury we seem to be missing a step ladder and a couple of items were damaged slightly.To summarize the first day was fine and everything after that was poor, mainly caused by a serious lack of communication. If we had been updated at all times then I wouldn't be so annoyed.Therefore I cannot recommend them as movers
19:18 01 Mar 20
I had requested an appointment on 2/29/2020 between 8-10am. Around 9:45 I called for an eta , dispatch told me “imma be honest with you, we can either reschedule it for this evening with no guarantees or we can reschedule you for tomorrow morning—because we had damage to our vehicles. I asked was there an accident , I was told that the trucks just weren’t running: and because of that I should just reschedule it for the next day: I requested a refund because I was unable to do the next day and I did not want to settle for no guarantees for an appointment in the evening. Told I would get an email confirmation . Never received the email confirmation and they refuse to answer the phone I’ve been getting sent to voice mail and I have not been rude at all: even though I should have been due to I had to contact them, and they had no back up.
17:46 04 Feb 20
I received an email from RMS and it looked so professional. I had to look them up to make sure it was the same movers. They provided the worst moving experience of my life. This sounds like an exaggeration, but it’s not. They couldn’t have broken more it’s if they did it on purpose. Also, don’t pay extra for the insurance, they just ignore you after the move. They sent 3 guys in an unmarked truck. They were late, got lost going to the move and also going to the storage facility. It took them 8 hours to load a 2 bedroom condo. The damage was extraordinary! They lost parts to the two beds and had to find new parts, which took an additional week to put the beds together. I took a picture of a wood and marble table they placed upside down on the pavement during the move to show their lack of care.BEWARE!
17:04 22 Dec 19
The drivers showed up an hour late and stoned. Then took an HOUR to drive 5 blocks.Then were asked to throw away two old rugs in the living room, only to throw away my one yak skin fur from Mongolia in my bedroom. Not like theyre two different things or anything, but they wreaked of weed the whole time so i guess i see how it happened.Then the owner or ANYONE who could help me disappeared for months.DO NOT USE THIS SERVICE
00:08 11 Dec 19
I previously wrote a review 4 1/2 months ago, regarding our 8/1/19 move and the severe damages that occurred. We immediately filed the claims as they instructed and since then have not heard from anyone. We continuously call different phone numbers, leave messages. Email the one person who gave us the claims information, and never do we get a response. It’s as if RMS disappeared. We even tried to request a quote for a future move, trying to get someone to talk to,and they didn’t even call us back for that. Our next step is to contact Better Business Bureau. DO NOT USE THESE MOVERS!!!!!!
22:10 03 Dec 19
The movers themselves were great, but they overcharged me by $150. They said they arrived at 3 pm, but they really didn’t arrive till 4:15. When they finished the move, they said they couldn’t change the arrive time in the system, and to call them tomorrow for a refund. They also charged me $50 for blankets, which they said they’d bring in the estimate anyway and never mentioned an additional cost! They said my estimate was $350, but I ended up paying $650! That’s a terrible estimate. The movers couldn’t find my new apartment so we went an hour over; fine I get not being able to find it or having a hard time parking the truck, so I’m happy to pay the extra $99 for an extra hour; but not two and a half extra hours plus the $50 for something they promised as part of their service. I’ve called 3 times and left messages each time reminding them that they overcharged me, and the contract signing before they started working proves it. They’ve dodged my calls each time. Again, the workers were great, but their management is terrible.
07:27 09 Nov 19
MY EXPERIENCE WITH THIS MOVING COMPANY WAS HORRIBLE!!!! MY STUFF WAS DAMAGED AND I WAS DISRESPECTED BY THE MOVERS!!!! IF YOU CARE ABOUT YOUR ITEMS DONT GET THEM!!! THEY ARE VERY RUDE AND UNPROFESSIONAL!!! ISIAH THE SO CALLED MANAGER WILL GIVE YOU THE RUN AROUND!!! MY FURNITURE WAS DAMAGED I CALLED THE “BETTER BUSINESS BUREAU I HAVE A COMPLAINT AGAINST THEM IN PROGRESS!!!! PLEASE GO WITH ANOTHER MOVING COMPANY !!!! YOUR FURNITURE WILL BE DAMAGED AND YOU WILL BE DISRESPECTED BY THE MOVERS, AND THE MANAGER WIL NOT DO NOTHING TO RESOLVE IT!!!... I WILL NEVER EVER GO WITH A BLACK BUSINESS EVER AGAIN !!!!!
15:18 22 Oct 19
BEWARE!!!! This company is terrible and they send unprofessional rude and racist individuals to move your furniture. I am writing this review a little late as I had initially said I would leave it in the past but I feel it is not fair to others to not share my story and not warn others because I don't want them to suffer like I did. This is a long overdue review. First of all there were three young men that came out to do the move I believe. This was around Feb/March of 2015. One of our items went missing, it was a large and very good floor fan that we had for a long time along with other items that went missing as well. They chipped my wooden coffee table by not caring and watching what they were doing. They also chipped my mom's entertainment stand that was wooden as well. It was raining out there that day and they left out my box full of books out on the street in the rain! It got soaked and when they lifted it all my books fell through the bottom and started to get wet as well! When I asked them why they are leaving my box out there like that and told them if they hadn't noticed it was raining and that the box would get wet they said in a rude and annoyed and unfriendly voice, "hold on man we'll get to that in a minute." After waiting too long the box was wet and thats when they started to carry it in but by that time it was too wet and the books had fell through and were out in the rain getting wet! They had to carry them a few at a time while they got wet. AWFUL! But worst of all when I complained they were being careless and chipping the wood from our items by hitting it against walls and the crazy thing they did to my books one of the guys told the other one, "I hate these mother***kers man. Referring to us because we were complaining and I'm sure probably because were were white. I'm sure they said other bad stuff too but I chose to ignore because I didn't want to hear more horrible stuff. Also I hadn't noticed some things missing until days later including the awesome fan we had. This is an awful moving company. They hire careless, unprofessional, very young, ignorant and hateful individuals that will damage your items and steal them and then say horrible hateful things if you even dare to complain! Of course like all the other bad reviews on here they will respond by denying it and not holding themselves accountable or responsible and will blame the customer instead so they wont have to pay anything. I warn you to walk away! Use New City Moving or something they are awesome!
18:18 23 Sep 19
They did not do what I asked! I feel like I have been ripped off!
05:43 13 Sep 19
Movers were unprofessional. Office tried to slam a bill not agreed upfront
Pham Ngoc Hoang MInh
21:30 27 Aug 19
WARNING of losing your money with this company. I wrote my bad experience here to share with you, if you ever read my comment, please dont choose this company.I called them to book a moving for my apartment, after we agreed those fee, I asked the lady ,any additional fee that I should know? She said No additional fee, that's all. I don't have a lot of stuffs in my apartment since It's partly moved out, which I believed took 1.5 to 2 hours for them to finish. But they worked slowly and took them 2 hours 35 minutes and they charged me for 2h 45 minutes ($32 more). I paid and gave them some tips. After they left, I found that some money we left at the counter is gone since they took it when we did not pay attention. Then I checked my receipt for the moving (I wonder why it costs a lot more than I expected), They charged me $30 more for insurance, $45 more for Other charges, which they didn't tell me at the beginning.I called them to ask why it like that, they explained because we need to buy bubble wrapping, tap,... for your furniture. I said "you told me it is free at the beginning and no extra costs", then they let me wait on hold for their manager, but nobody answer the phone. I tried to call them more than 10 times the next day, still nobody answer my phone. So bad job, and worst about customer service.I am writing here to let people know that your company works like cheating your customers. Getting money but no care about quality. I wonder how can your company survive for long if you cheat your customer like this.
20:56 06 Aug 19
Awful experience!!! Movers were late, so we called because no one was calling us. Apparently drivers had tires blow out on highway, so now needed to find their replacement. First said in 2 hours. We had to do all the calling to get updates. 4 1/2 hours later they arrive. We needed to be out because of others moving in within 2 hours and we only had an hour to get into new place, which were being very strict about not going over our time limit. So all was extremely stressful. We started moving things ourselves. Movers who came were so rushed, they didn’t wrap furniture. Two large furniture items were badly damaged, one that can’t even be repaired. Now we have to deal with claims & see if they even take care of any of this. The owner did apologize and was cooperative and we didn’t pay full price, but did pay price they quoted, which was still too much. Still waiting to get info on where to file claims. Don’t you think company would inspect trucks thoroughly before putting on road?? For their own drivers safety & to avoid things like this. Worst experience ever!!!!!
23:21 03 Jun 19
Super Unproffessional! I booked them for 12pm, they said they dont do exact time so they confirmed between 12-1pm. My buildg frieght elevator from where I was moving i had booked (paid for) was 2hr window between 12-2pm. I called a day before my move & spoke to Azeya informing about the time constraints at my buildg for the elevators. He said he will do his best but there is a move scheduled before ours so he cant do much. On the day of the move, NO one from RMS contacted me to let me know their ETA at all. I called all their numbers, no answers.I left voicemails & no one called me back. Finally after numerous attempts, a person named Azeya answered & said Movers were running late from their morning move & will let me know their ETA which again he never called me back. At 12.45 when i called them again, they told me it will take the guys to get there in an hour which is 1.45pm! Left at their mercy, we had no option but to wait since we cant arrange anyone else at the last minute & this was out last day of lease at the aprtmnt so we had to move out. I called them at 1.50pm since no one came yet, and this time on all numbers, I was going into voicemail in the 1st ring. Clearly my number was deliberately not being answered. We were left stranded by RMS MOvers! I looked at their reveiws & rating before booking them & they extremely unprofessional, and rude attitude make me believe that those ratings & reviews on thumbtack are all Fake, probably forged by them. Special mention, when making the booking the people I was talking to were extremely pleasant! Frank followed up with my from quote to booking. When I tried called the same people on the day of the move - All day on Monday (which is a full working day for all places) I was left with only answering machine whenever I called any time of the day! I will rate these guys -1 if there was a negative scale.
14:31 20 May 19
Multiple items damaged, glass dresser broken and have been asking for damage payment for weeks without any response. Did not bring enough blankets, wardrobes. Scuffed walls near the elevator. Two of the three guys had a really great attitude, one who complained the entire time.
01:42 02 May 19
The movers were four and a half hours late. For hours I could not reach anyone from the company. When the movers did arrive, the took objects through the wrong door, complained heavily about being tired and pushed hard for a tip.
19:04 04 Feb 19
BEWARE!!! Horrible service!!! Company moved a dresser and chest. Broke the class cover for my dresser and didn’t want to reimburse me for damages. Constantly giving me the run around! Finally received a check in the mail for $.52 😡 This was a custom cut glass that weighs over 15lbs. and I paid $352 for. The movers are young men that were too busy trying to ask me out on a date than move my furniture properly. Never trust this company to move anything of value for you!!!!!Please don’t insult my intelligence! I just received email from you guys offering service to me again 😂 My move was on 2/11/2016 and I’m sitting here looking at the emails to your so called claims department. Communication was with Malcom .... It took over 6 months for this and I was given a check was $.52 😂😂 Yes it was this company and your service is horrible!!!
20:15 28 Aug 18
Hired the movers to move a 2 bedroom apartment from one building (on the third floor) of an apartment complex, to another building (on the second floor) of the same apartment complex. I am pregnant, my boyfriend has a bad back. I was very clear with the move and items we had. I called two more times to add additional items, and they happily obliged. Every time I added additional item, the moving company immediately sent me a new invoice via email to approve and sign the updated pricing. The final invoice was approximately $1300. I found the company on Thumb Tack with excellent reviews. They showed up on the Friday morning of the move at 9am. There were three movers in total. Me and my boyfriend were at work, my Mother in law was home handling the move. Around 10am the movers started the chain of calls to me, letting me know that because of the rain they would be working slower, and if it started lightening out - they had to stop the move and would complete it the next day. I was annoyed, but understood. Cannot control the weather. A little after lunchtime, the supervisor of the move, Alexander (also one of the three movers previously mentioned) called me again stating that there was more /boxes/totes' than I had listed, and he wanted to confirm if they should move everything. I said yes, move everything! We live on the third floor, and are moving to the second floor, I am pregnant - we need you to move everything! He understood. I got home from work at 430, my boyfriend around 330pm that day. They had JUST started moving our stuff from the old apartment to the new apartment. They were complaining about the amount of stairs, saying we were not clear with the floors and amount of stairs (which I was). The movers were complaining of being hungry, and 'running out of gas' if they didn't eat soon - implying we needed to feed them. I ordered $60 worth of pizza/drinks for them, as I felt obligated to do so. After they finished unloading the truck around approximately 630pm, we told them (as previously stated) they needed to go back to the old apartment to get all the remaining 'stuff' that they said 'wasn't included in the intake form and they were therefore not moving.' This is when the three movers went to our old apartment, just two building down, unsupervised (as my family stayed back at the new apartment to start unpacking things, as this whole process took a lot longer than anticipated). They reloaded the truck with the remaining 'unapproved' load, and moved it to the new apartment. The entire move was completed at approximately 930pm and our total bill was roughly $2000. They charged our card THAT NIGHT, without even sending us a new invoice to approve or sign. We were shocked at their lack of professionalism, the movers bad attitudes about the stairs (this was noted in our invoice, and this is their job after all) and the amount of time this whole process took. When we moved our 4 bedroom HOUSE to Texas from NH, it took 2 movers (going to the same third floor apartment and some in a first floor garage) 4 hours! After slowly unpacking on Friday evening, and Saturday we started noticing a lot of missing items. We followed up and called the moving company numerous times, and got no answer or call back the entire weekend. We then called the police on Sunday and tried to file a report. They told us we needed to give the moving company one business day (i.e. Monday) to get back to us, and that this type of fraudulent activity is very popular these days. On Monday morning, RMS movers finally called my boyfriend back and started a claim. We had to fill out paperwork letting them know everything that was missing. It totaled approximately $2,000. We are still waiting to hear back from them regarding the status of this claim. The whole process was an absolute nightmare. I would never recommend them and cannot believe the lack of professionalism.
00:47 04 Aug 18
23:33 24 Jul 18
Horrible company. Horrible customer service. They damaged almost 15 pieces of my furniture. Crib, head boards, dressers, night stands, tv, stands, hutches, etc. It takes 60 days to dispute and my furniture looks horrible. I doubt they will resolve this. I already called my lawyer to take them to court. Shady company. I am not sure how they were able to get such high reviews with this type of service.
05:24 18 Jul 18
I booked these guys because of their reviews on thumbtack and their proclaimed "best in moving" awards...They ask for a deposit to hold my date and time. I complied. They informed me that all cancellations must be made 24hours ahead of time or is subject to $100 penalty. No problem. I sign my estimate and they were set to arrive by 1:30 p.m. by 1:05pm I get A call and the lady on the other end informs me that they can not accommodate my move because their Truck broke down. The lady explains that they have been working to repair and a truck all morning, but it will not be repaired in time for my move so they must cancel and reschedule for the following day or weekend. Sooo... Newsflash... it is EXTREMELY unprofessional to wait until 20 minutes before you are scheduled to arrive to inform me that you will no longer be able to accommodate. I understand that things happen beyond our control but if you were in fact working to repair your truck ALL MORNING, I would have expected that you pick up the phone WHEN YOU REALIZED the truck had issues and call me to let me know the situation and that there may be a chance of cancellation... Instead they wait to tell me 20 minutes prior? Based on their own rules - if I had cancelled within 24 hours they would have charged me $100 for their "lost time" Unfortunately I was left to figure it out. They unapologetically said there was nothing they could do for me. I couldnt be more disappointed by the LACK OF proffesionlism and disregard for my time..do yourself a favor and BOOK ELSEWHERE!!!
10:51 30 Jun 18
Canceled my move the day before i was supposed to move.Unacceptable and terrible customer service. Would not recommend this company. You don’t know the stress when ur movers cancel the day before.
21:58 01 Jun 18
Bad service over charge lying people
18:21 16 May 18
DO NOT EVER USE THIS COMPANY!! WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!! 1 STAR IS TOO MANY!!So, I'm not sure where to begin...we've had NUMEROUS issues with our move! I'm EXTREMELY dissatisfied and clearly frustrated by this entire situation.Originally, I had requested the 2-man crew as I was quoted for $95 / hour on Thumbtack, while RMS contacted me directly noting the rate had suddenly increased to $100 / hour - should have been an indication of things to come, but I continued with the process.After briefly discussing the item list (which I made clear was simply a rough estimate as I was not even home to survey the items), RMS suggested the 3-man crew, while I requested the largest truck possible in order to reduce costs and ensure the job would be completed within one day, but something was re-routed at the distribution center and we only received 2-men w/ some mid-size rental truck from U-Haul.As it turns out, we really needed that extra set of hands - it took them nearly twice as long and several trips to complete the job. Additionally, since the truck was unavailable as requested our crew had to rent a seemingly MUCH smaller U-Haul truck for Thursday's job, which forced us to make 2 separate trips to the Public Storage facility (no charge for extra travel due to the truck mishap).Unfortunately, this meant we missed the closing time for Public Storage...therefore, I was forced to stick around from 5:30 PM - 9:00 PM awaiting their return to allow entry. Since it was so late, the crew simply began throwing stuff into the unit without any sense of organization, which required a complete re-arrangement upon arrival of the remaining items...on top of everything, we were still unable to grab all of our necessary items and I had to wait until TUESDAY morning in order to finish the move!!RMS had ASSURED me there would not be any additional cost to finish the move, but then I come to find out that an ENTIRE new move would need to be set-up...fresh with all of the wonderful fees associated with it (such as, $100 Travel Time Fee), while I was told we would figure it out after the claim had been submitted! Then, things became exponentially more frustrating as I was unable to receive any response from RMS Movers on Friday or Saturday regarding the remaining schedule!!Also, thanks to having to wait until TUESDAY to finish the job, it was pouring rain and having to re-arrange the disorganization of their first attempt caused many of my belongings to get ruined by the downpour!In total, I'd estimate this mishap has cost me nearly $775 without even factoring in damaged goods due to rain and lack of consideration during unloading...ABSOLUTELY UNACCEPTABLE!!RMS Movers did not take responsibility for ANY of these issues!!Claims were filed with RMS Movers, but closed for no apparent reason. Detailed timeline of events were provided - yet company chose to cherry-pick tidbits of the situation, while ignoring major issues along the way and has since ceased correspondence as I can no longer reach anybody within the organization.It's an absolute scam! BUYER BEWARE!!
02:58 09 Oct 17
Our schedule move time was 3pm. Only to get phone calls saying they'll be there in an hour and then another and then another hour. They didn't arrive until 7pm! That's when our move should've ended. The movers also broke one of our lamps, which they said it was left at the old apartment. We have camera footage from our building from 3 angles of this. We don't understand why they would lie. When we got to the new apartment, there was only one mover unloading our items, the others 2 could have been bringing things up our stairs. I'm pretty sure that this is why the move took an extra hour...which we were charged for. It took so long that they just ended up dumping everything in our living room and we had to move the rest ourselves to our rooms. The move didn't end until around 12:30am...the next day!!! There were 3 men in my living room that wouldn't leave until I paid...I felt unsafe and paid via credit card in hopes to have their office later take care of the issues that took place... On top of the punctuality issue, we are missing 2 pieces of wall art, and my couch is torn on 2 sides! I paid extra for packing materials and they didn't wrap my couches to protect them. One of the paintings is huge! You can't leave it anywhere without noticing. Their marketing even says "moving made easy". It wasn't. The late move caused us to go back to our old apartment the next day to clean. I emailed multiple times asking for someone to respond to these issues and no one responded. I called the business and finally got to talk to someone... I requesting a refund or at least discount for our missing items and damaged items. Told me to fill out a claim form, which won't do anything because the insurance they offered was 30 cents per article. Such a crooked business! I didn't get a receipt for the service but instead I noticed they wrote down a price into a space for the agreement that the move told me was to start the service. Do NOT use them!! Will be reporting to the Better Business Bureau.
20:18 19 Jul 17
Quoted me the price- said once my things were haphazardly moved that the job was done sooner than expected and he saved me money. Why then was the bill more than the quoted price? And why didn't they re-assemble my stuff like it says in contract? Awful customer service.
17:30 30 Jul 16
I would give zero stars if I could. They ripped my suitcases and dropped and scratched my furniture. The movers also disassembled my furniture and lost all the parts to it so I am stuck with pieces of the furniture that I can't put together. When I tried to reach out to them the day after the move to request them for replacements, they said that they would get back to me but they still haven't returned my emails and calls after almost 2 months. Their voice mail is also full and they never pick up the phone. Absolutely appalling. AVOID THIS MOVING SERVICES AT ALL COSTS.
15:03 06 Jul 16
It was the worst company of movers from which I could choose. They broke the balcony of my new neighbors by their car, chipped my expensive dresser, made dirty all my walls and floor. They moved my furniture three times longer than originally planned, as a result I payed three times more. They are not professionals, and more than that even experienced workers. I never take advantage of their services in the future.
00:23 07 Jun 16
Worst moving experience of my life. They dropped my bookcase down two flights of stairs, cracked a leg off my piano, and caused extensive drywall damage. The kids were slow and loudly argued with each other while moving my furniture. They didn't listen when I told them the bookcase needed to be disassembled, and in turn they completely demolished it. One of them ran away down the street for 20 min after they broke it, and then they wanted me to pay for the extra time it took them to break my stuff! Now they've been skirting my calls to make a claim! DO NOT USE ROGERS MOVING!!!!!
08:00 07 May 16
I had a two part move, but the office only told the movers that it would only be one part of the move. The movers had already made two previous moves that day and were tired and upset to find out my move was longer and more complicated than anticipated. To make matters worse, they dented the door in my building, costing me $300, were not careful with any of my furniture making numerous dents and dings in the wood, and broke the leg off my $1000 tv. I will not be using their services in the future!
19:30 21 Dec 15
Utterly terrible experience, from beginning to end. From damaged furniture to showing up late to overcharging... I hope nobody else experiences the nightmare move I did.